Shattered Glass

Additional charges will apply on shattered glass replacement. Prices varies according to different models.
Repairing time period:
Standard Reparation Period: 5-20 working days
*workings days, exclude transportation time
* The above preparation days are estimation provided parts are available, confirmation email will be sent to customers after the watch is received with repairing form.

 

Strap Changes

If your watch comes with an extra strap and you don’t know how to exchange, we provide free strap exchange service to Ross Rino customers. Simply bring your watch to our Repair Centre, our professional watch repairer will change it for you immediately. On the other hand, customers can mail it to our repairing Centre, either London or Hong Kong. Shipping fee is subject to different country.

 

Battery Replacement

Within 2 years of purchase, battery replacement is free of charge. Simply bring your watch or send it to our repair centre and our professional watch repairer will do it for you. After the 2 years period, customers can still bring your watch for battery replacement with an extra charge.

 

Steel Strap Adjustment

Metal strap can hardly fit well on everyone’s hand. Ross Rino provide FREE strap adjustment services to all our customers. Simply drop us a note upon check out with your wristsize, then we will adjust the strap for you before dispatching your watch! Easy!

 

Alternatively, you can visit our official repair centre:

Mon-Fri 10:30am-6:30pm
58 Streaham High Rd, London, SW16 1DA
020 8769 3510 / 07960922749
info@totalwatchcare.co.uk
www.totalwatchcare.co.uk

Shattered Glass

Additional charges will apply on shattered glass replacement. Prices varies according to different models.
Repairing time period:
Standard Reparation Period: 5-20 working days
*workings days, exclude transportation time
* The above preparation days are estimation provided parts are available, confirmation email will be sent to customers after the watch is received with repairing form.

 

Strap Changes

If your watch comes with an extra strap and you don’t know how to exchange, we provide free strap exchange service to Ross Rino customers. Simply bring your watch to our Repair Centre, our professional watch repairer will change it for you immediately. On the other hand, customers can mail it to our repairing Centre, either London or Hong Kong. Shipping fee is subject to different country.

 

Battery Replacement

Within 2 years of purchase, battery replacement is free of charge. Simply bring your watch or send it to our repair centre and our professional watch repairer will do it for you. After the 2 years period, customers can still bring your watch for battery replacement with an extra charge.

 

Steel Strap Adjustment

Metal strap can hardly fit well on everyone’s hand. Ross Rino provide FREE strap adjustment services to all our customers. Simply drop us a note upon check out with your wristsize, then we will adjust the strap for you before dispatching your watch! Easy!

 

Alternatively, you can visit our official repair centre:

Mon-Fri 10:30am-6:30pm
58 Streaham High Rd, London, SW16 1DA
020 8769 3510 / 07960922749
info@totalwatchcare.co.uk
www.totalwatchcare.co.uk